Not resolved
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Tracking Tool
Value for money
1 comment

On September 20, 2016, I sent a package with a value of $119.99 + shipping cost of $19.68 via UPS Ground, a total of $139.67.

Then On September 27, it arrived to my customer damaged. I filed a claim with UPS, and it was finally approved on October 7, then the refund Insurance check mailed to me on October 22. the total amount of $116.87.

Therefore, I lost $21.80 dealing with UPS. So....

*I Lost the shipping charge

*I Lost a charge of $3.12 whatever it is

*And The package was well packed

*And it was marked Fragile & "THIS END UP"

*And the claim took forever over 2 weeks

So, you want to send something United Parcel Service? Here's what to happened to me:

1) It got damaged.

2) It took over 2 weeks to get a claim paid

3) I paid the shipping charge to get it back

4) I paid for some other charge I don't even know about

5) I lost a total of $21.80 so don't you do it.

They are not going to care if damaged, they will make money doing it! That's a great Company to deal with!

X27MAN wrote the review because of "got ripped off. the package got damaged and lost money doing business with ups. no confidence in their claims process at all. " at Ups. Reviewer claimed that he or she lost $22 and wants Ups to issue a full refund.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Ups and ups ground delivery service for you to read. This information may help you with your purchase decision.


Terms of Service
Post Comment
Cleveland, Ohio, United States #1252703

It has been resolved, very well I might add.

You May Also Like