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On September 20, 2016, I sent a package with a value of $119.99 + shipping cost of $19.68 via UPS Ground, a total of $139.67.

Then On September 27, it arrived to my customer damaged. I filed a claim with UPS, and it was finally approved on October 7, then the refund Insurance check mailed to me on October 22.

......in the total amount of $116.87.

Therefore, I lost $21.80 dealing with UPS. So....

*I Lost the shipping charge

*I Lost a charge of $3.12 whatever it is

*And The package was well packed

*And it was marked Fragile & "THIS END UP"

*And the claim took forever over 2 weeks

So, you want to send something United Parcel Service? Here's what to happened to me:

1) It got damaged.

2) It took over 2 weeks to get a claim paid

3) I paid the shipping charge to get it back

4) I paid for some other charge I don't even know about

5) I lost a total of $21.80 so don't you do it.

They are not going to care if damaged, they will make money doing it! That's a great Company to deal with!

Product or Service Mentioned: Ups Ground Delivery Service.

Reason of review: GOT RIPPED OFF. THE PACKAGE GOT DAMAGED AND LOST MONEY DOING BUSINESS WITH UPS. NO CONFIDENCE IN THEIR CLAIMS PROCESS AT ALL. .

Monetary Loss: $22.

Preferred solution: Full refund.

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Anonymous
Cleveland, Ohio, United States #1252703

It has been resolved, very well I might add.

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