Not resolved

Was waiting in all day for my delivery. 1st attempt was unsuccessful as they showed up at a complete different address (god knows why).

After several phone calls with UPS, they send the driver back. He then finds my house, calls the gate but turns around after waiting for about 1 min. Refused to drive in through my gate that I opened for him. As I see him drive away (I haven't even had time to put on my shoes), I run out in my slippers - about 300 meters down the road I catch up with him all sweaty and exhausted from the sprint.

Then he just yells at me and refuses to give me my package. WTF!?!?

I love internet shopping, but getting stuff delivered can be a nightmare. UPS customer service was helpful, but the driver was useless and very mean!!!

Reason of review: Problem with delivery.

Preferred solution: Price reduction.

I liked: Customer service over the phone.

I didn't like: Driver.

Company wrote 0 private or public responses to the review from Oct 20, 2014.
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