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Customer service
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Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

Very often I have been home and the UPS delivery guy just leaves a "missed delivery" message on my door. Never knocked or rang the bell.

LAZY. Also claimed delivery attempt, and never even drove down my street. Their tracking is a joke. Often it shows my package arriving in my city, then later showing it departed from some other city.

And enroute to my city. Also FedEx, and the US postal service is much faster.

I will be requesting an alternative shipping method on all my purchases from now on. If they insist on UPS, I will buy from someone that doesn't use UPS.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Order processing issue.

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