My package was received on nov 6 to a ups facility however on nov14 my package was still sitting at the same location, no updates on my package i called customer servive they were not help at all they wouldn't let me pick up my package they said if i wanted my packageto br deliver by UPS i had to pay extra. Wtf they admitted it was their bad for still having my package but yet t bey didn't do nothing to fix it.
They had the guts to ask for me to pay when it was their mistake. This is so unprofessional. It was by far the WORST service ever.
So unhappy with their service they basically can just hold ykur package kust because eitj no reason or explanation not willung to fix their mistakes but yet just worry about making more money. UPS JAS TBE WORST WORST SERVICE
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Problem with delivery.