Not resolved
Customer service

UPS Store #5281 - Ypsilanti, MI: The hapless clerk Steve immediately read out my correct name and address based on my phone number, then took over 15 minutes ti re-enter the info [why] in their system so I could ship something home to my self in Phoenix. They charged me over 42 dollars (!!) to pack & ship 2 small items weighing less than 5 pounds total, and this was their least expensive ground shipping.

Do not patronize this location If you're committed to UPS, there are other locations nearby. You've been warned!

Reason of review: Poor customer service.

I didn't like: Pathetic customer service.

  • Shoddy User Experience Design
Company wrote 0 public responses to the review from Jan 02, 2016.
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