When the automated service directs you to a so call "agent" I just get the busy signal and then the phone hangs up. It's been like this over 5 frickin attempts!

How ***. I tried to do the online chat and it said it was unavailable . How ***.

What is worst is that I called because the ups driver left my package on the porch so it says in my proof of deliver.

But I frickin live in an apartment and I was home all day.

He/she didn't even bother to ring my doorbell? Are they even doing their job wtf!!!

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