Customer service
Diversity of Products or Services
Product or Service Quality
Tracking Tool
Turnaround Time

So, my package arrived and I had to pay some custom fees. After I miss the three deliveries for some confusion of the payment then I ask for it to be rescheduled for wednesday.

On wednesday, nobody shows up. I call the customer service and I change the redelivery for friday. The driver comes to deliver on thursday and on friday nobody shows up!!!! Then they change it to Saturday and that *** of a driver says he tried to deliver and nobody came.

AND THE CUSTOMER SERVICE just keeps telling *** lies to me. People keep telling me different stuff.

Everyone in that company is an ***. I will never use UPS and I hope others won't as well, so at least there is a chance this company might go to ***.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

I didn't like: Delivery, Poor customer service, Unethical business practices, Customer service agents.

Company wrote 0 public responses to the review from Jan 24, 2015.
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