From top to bottom I believe that they are actually trying to under perform.
Horribly uneducated, rude, and poorly trained customer service and supervisors. Constant inaccurate and fraudulent information.
Terrible technology and tracking protocol.
Total lack of care for maintaining the conditions of the package which they attempt to deliver.
The stories are endless and the company should be out of business and probably will be soon, although they will cost a lot of consumers a lot more headache and money before they flush down.
Please join me to boycott UPS now in hopes of a more ethical, professional, reliable business standard in package delivery.
Review about: Ups Delivery Service.