Customer service
Diversity of Products or Services

UPS is worse service delivery company in Canada. Few times I had to pick my package up by my self.

And every time had the same problems. They are not able to deliver a package in day was scheduled. Last time I had schedule of delivery at December 30, 2016 but did not receive the package. The delivery was re-scheduled to January 3, 2017, but did not receive the package either.

The delivery information was not updated on UPS website. I called 3 times and was asked 3 times to confirm mail address however my address was clear and correct when I check it on UPS website using my tracking number. I stayed home for 2 days and received only promises from UPS that the package will be delivered today but I did not receive the package.

So, I vested 2 days staying home waiting UPS but had only promises and no package. I never had any problems with other delivery companies.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Jan 03, 2017.
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