Not resolved
Customer service
Product or Service Quality

UPS refuses to deliver packages to my address. They claim I don't live at my apartment complex despite calling in on every delivery to confirm and note my shipment for the driver...

They don't leave notices either, so I have to watch my tracking like a hawk, call customer service to find out where my package is and wait until the next business day to travel and pick it up, wherever it ends up.

UPS in Canada needs some serious work...I'm sick of wasting my time on the phone with customer service that obviously has no clue, constantly checking the website for tracking information and for traveling to pick up something that could easily just be delivered properly.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Deliver my packages or if you cannot, at least deliver my notice slip so I don't have to call in every time to find out where my deliveries are..

I didn't like: Notice not left.

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