Customer service
Diversity of Products or Services
Product or Service Quality

Radio transceiver badly damaged. Took package to UPS center.

Cleck said okay and sealed packaged. Now UPS says it wasn't packaged right and won't pay the $800.00. I should have been told if package wasn't good enough and they should not have caused so much damage in any event. Also,I had received two letters saying they closed to claim file because they could not contact the business I sent it to.

A lie as they never called or came by to see it.

The business owner even sent them several pictures twice. Now after several weeks and many phone calls I oaid $48.00 to UPS to destroy my radio and now have nothing!!!!

Reason of review: Damaged or defective.

Preferred solution: Full refund.

I liked: Tracking.

I didn't like: Unethical business practices, Customer service agents, Just dump package hope i find it.

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