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Received a birthday gift via UPS from family member in the USA. I live in Canada.

UPS charged me over $50.00 for the gift. Brokerage fee and duty all in one and guess who the broker was, yes it was UPS. When I spoke with them, got no where. Was told their fee was $26.00 and the rest duty.

They told me because it was over $60.00 and family member did not choose a broker (?????) they brokered it, used the exchange rate US to Canadian dollar (which is of course very high). This happened once before to us and I overlooked it, but this time I won't.

I will never use their services again. JB - Canada

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Pricing issue.

Company wrote 0 public responses to the review from Jun 06, 2017.
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