Received a birthday gift via UPS from family member in the USA. I live in Canada.
UPS charged me over $50.00 for the gift. Brokerage fee and duty all in one and guess who the broker was, yes it was UPS. When I spoke with them, got no where. Was told their fee was $26.00 and the rest duty.
They told me because it was over $60.00 and family member did not choose a broker (?????) they brokered it, used the exchange rate US to Canadian dollar (which is of course very high). This happened once before to us and I overlooked it, but this time I won't.
I will never use their services again. JB - Canada
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Pricing issue.