I'm right there with you in my hate for ups! I moved Into my current apartment last June and have yet to actually get a properly delivered package.
What I can count on getting regularly from ups is a bunch of bull and a whole lotta excuses.
Despite my numerous calls asking to speak with a supervisor nothing changes. They REFUSE to deliver to me. I live in an apartment on the main strip of a SMALL town and they say they won't deliver because someone will steal my package.
I told them there is a far less conspicuous back door that is clearly labeled and they are welcome to leave it there.
My packages have ended up everywhere but at my front or back door! I stupefied by the incompetency and don't know where to turn.
Reason of review: Problem with delivery.
Preferred solution: Dissolve the company.