I'm right there with you in my hate for ups!I moved Into my current apartment last June and have yet to actually get a properly delivered package.
What I can count on getting regularly from ups is a bunch of bull and a whole lotta excuses.
Despite my numerous calls asking to speak with a supervisor nothing changes. They REFUSE to deliver to me. I live in an apartment on the main strip of a SMALL town and they say they won't deliver because someone will steal my package.
I told them there is a far less conspicuous back door that is clearly labeled and they are welcome to leave it there.
My packages have ended up everywhere but at my front or back door!I stupefied by the incompetency and don't know where to turn.
Reason of review: Problem with delivery.
Preferred solution: Dissolve the company.