I ordered football jerseys for the family for the whole family. Paid the extra money to have the jerseys delivered BY wednesday!
(plenty of time before game). Its now Friday, & they just updated the tracking info that the package will now arrive MONDAY!!!! How useless are football jerseys the day after the superbowl!!!!! The package arrived at a nearby center at 1130am friday morning, but the service rep tells me that the package is in some kind of crate and wont be precessed until monday!
Here is the best part! I was even willing to go pick it up, but that is against procedure!!! You would think some UPS supervisor, KNOWING the packages are already two days late, would shake a leg and make sure the packages are expedited to the customers!!! And the worst of it, is now I have to wait to receive the package, then spend MY TIME to return the thing!!!
Thanks a Lot UPS!!!! Really Appreciate how you do business!!!!!!!!!!!!
Product or Service Mentioned: Ups Pick Up Service.