Not resolved

Never have a problem with UPS. My problem is pkg.

tracking and "delivery by end of day"!!! Most companies now will tell you arrival of morning or afternoon. Some companies will even narrow it down to within a couple of hours. Even the mailman comes the same time each day.

If you have to sign for a package you can waste a whole day waiting for UPS to show up. They can come as late as 5, 6, or 7PM in some cases. If you run out to do something and miss them then it starts all over again with waiting for the delivery or going to pick up the package at the UPS location which usually is not near by.

They need to come up with a better window prediction or better tracking to know where the truck is with your pkg. so you can estimate an arrival time.

Product or Service Mentioned: Ups Ground Delivery Service.

Reason of review: Problem with delivery.

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