I called ups at 10am spoke with a lady, she asked for the tracking number. The lady called me by name, and said they will be there between 9.00am and 7:00pm.

I called the 800 number was given the run round. I was told by James 19473 that the driver said it was no such address so I read the address off to him he had the same address. I asked to speak to his supervisor, he put me on hold for15 min the phone went dead. I kept calling could not get an answer.

I'm very disappointed with the service and, ups. I assume my calls were recorded you may check them.

Thank you Mrs. Rentz April 1, 2015

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of staff. UPS needs to read this review and look into the issue (if any) according to poster's claims.

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