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Call to have delivery options changed because 1st attempt was made and I am not home at 10am due to having a job. 2nd attempt would be the same time- again not a practical hour.

On this phone call.. "OO yeah thats a third party deliver, you'll have to pay $5 to have the shipping changed." "So how is that my problem you all utilize a 3rd party company to ship?" "I can sign you up?" Very foreign and not understanding this is utter bs. I need my package and why would I pay more money just to have a package delivered that I already bought?

Will never be buying from anywhere if they utilize UPS. It is always an unpleasant situation.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

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