Not resolved
1.5
Details
Customer service
Product or Service Quality
Reliability
Staff
0 comments

I scheduled ups pickup time is 2 pm today. About 1 pm, a man called me and said that he has already here, but I was not home at that time.

I rushed to my apartment in 5min and opened the door. The man shouted at me because the boxes were still open. After I sealed the boxes, he just took one of them, left another one at my home and drove away. I had to contact the customer services to reschedule the pickup time.

He even told his colleagues that he only took one box because I closed the door. The truth is I didn't and he'd never came back. Btw, I'm still waiting...

The ready time is 2 pm because I had other plans before 2 pm. He came early is not my fault.

I don't see any reason or excuse to allow him to behaved so badly and rude.

This is the worst company I've ever seen. So surprised that it didn't go broken......

Product or Service Mentioned: Ups Pick Up Service.

Reason of review: Poor customer service.

UPS Cons: Anything about my experience.

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