Piscataway Township, New Jersey
Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

I received a call from my vendor of Fridday 6/20/2019 stating my package will reach me on June/22/2019 @9:30-1:30 and went downstair to retreive the package and it was not there, other package's was delivered, I came upstair to see the update and it said June/22/2019 I called and spoke with Hugo and he told me he would track the package, he told me it could be a window of 30 minutes so I went back down stairs and it was no package for me. I came up stairs and called UPS and was told that the package was sent back to the package could not be delivered.

I called again and was told it went back to shipping and the only option I have is for USP to attemp delivering on Monday June/24/2019 I told UPS I will not be at home I have a heart doctor appoinment that day UPS told me that was my only option and to call the Company that sent me the package I told UPS the company was closed on the weekend and that was my only option. I'm disable and use a wheel chair and this has been a horrible thing that has happen. I will never use UPS ever again. Your service is below with very bad service.

I can't pick up the package as I can't drive and have no way to find the location on elizabeth ave. As a cusromer I will try my best to contact who is in charge of USP it's the worst and will never use UPS again, the last person I spoke with was very rude to me and I hung up.

The automic system is the worst, I would give them my tracking number over and over again before I could get to live person to talk with. I have no receipt that UPS every tried to delivery to me so I'm at a lost to were my package is located.

Reason of review: Problem with delivery.

Monetary Loss: $1999.

Preferred solution: Deliver product or service ordered.

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