I have ordered a package of two items to be delivered on 24th of December, 2009. Of course the payment for quick deliver to assure guarantee of the delivery dated added to my payment when I checked out.
On 23rd of December, 2009, I have checked the tracking site for information on my order.
I found that it was for delivery on 24th of December and was on time. It was actually displayed that it would make on that time saying "on time delivery". I was happy and satisfied about the information. Assured of its delivery, I checked again on 24th in the morning to see where the package is.
They say there has been an "exception" and that the package was "THE RECEIVER REQUESTED A HOLD FOR A FUTURE DELIVERY DATE. UPS WILL ATTEMPT DELIVERY ON DATE REQUESTED / DELIVERY RESCHEDULED". This is what it says on the tracking page, right on this second. I have called 4 times to check how the receiver, being my self, requested such when I haven't called at all.
They said they will look into that and call me back, however I had to call back for no one called back in an hour that they promised. They charged me with false accusation of me requesting of change of delivery date and was not able to let me even pick up my item for Christmas.
I say hang those bastards and lynch them!
Product or Service Mentioned: Ups Delivery Service.