Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

They called me on 8/9/20 told me my package was delayed. I was fine with that they guarantee it by 8pm on 8/10/20 ok fine.

checked tracker it was loaded on the truck at 5:45am to go out for del. 8pm never showed up called customer service they said not until 8/12/20. So I was extremely unpleasant WTF so it never made it here it SAT ON THE TRUCK FOR 15 hrs. They tryed to give me some excuse I'm a ex truck driver for 25 yrs.

What a waste of a company.

At lease the post office delivers on Sunday and so dose FEDEX...... and to think I wanted to drive for them *** holez

Product or Service Mentioned: Ups Ground Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

I liked: Nice ups driver.

I didn't like: Call center, Lied about delivering parcel.

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