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Lost my parcel , delivered to wrong address, took 4 days to recover, no depot in Aberdeen area, closest depot 100 miles. Closed at weekends with no delivery to Aberdeen, poor access to customer support , etc etc.

Get your act together UPS you are doing a severe disservice to customers in Aberdeen.

Please : locate a local depot to allow pick up. improve local telephone access for support, use drop off points as stated , give options for neighbour drop off, delivery at weekends , you are global organisation its simple , even Hermes provide a x 100 better service ??????????

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

I didn't like: Bad service.

Company wrote 0 public responses to the review from Sep 10, 2016.
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