Lost my parcel , delivered to wrong address, took 4 days to recover, no depot in Aberdeen area, closest depot 100 miles.Closed at weekends with no delivery to Aberdeen, poor access to customer support , etc etc.
Get your act together UPS you are doing a severe disservice to customers in Aberdeen.
Please : locate a local depot to allow pick up.improve local telephone access for support, use drop off points as stated , give options for neighbour drop off, delivery at weekends , you are global organisation its simple , even Hermes provide a x 100 better service ??????????
This reviewer shared experience about problem with delivery and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Ups. The most disappointing about ups delivery service from Ups was bad service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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