Lost my parcel , delivered to wrong address, took 4 days to recover, no depot in Aberdeen area, closest depot 100 miles. Closed at weekends with no delivery to Aberdeen, poor access to customer support , etc etc.
Get your act together UPS you are doing a severe disservice to customers in Aberdeen.
Please : locate a local depot to allow pick up. improve local telephone access for support, use drop off points as stated , give options for neighbour drop off, delivery at weekends , you are global organisation its simple , even Hermes provide a x 100 better service ??????????
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.
I didn't like: Bad service.