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1.3
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Customer service
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Location: 3151 N 31st Ave Phoenix, AZ. A woman works in there with a bad attitude.

She said I was crazy, and I had issues when she kept on asking for more information that she did not need and was making my time difficult to pick up packages, she was the only one with the bad attitude that needs to be checked at the door. I would fire her or send her to educational courses on customer service and work ethics because obviously she has none.

I will never use ups or never go to this ratchet location again as long as "Felicia" is working with UPS. I asked for a manager to help me and she refused then left me hanging at the counter for about 10 min until I received help from a proper employee.

Review about: Ups Manager.

Reason of review: Poor customer service.

Preferred solution: Fire the woman or send her to customer service courses and work ethics unless UPS likes to see their company fail for bad service.

I liked: Second employee who actually helped me.

I didn't like: Ups store, Customer service, Work ethics, Using foul language.

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