UPS Workers steal your items.
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I know someone personally (regret) that often BRAGGED about how they would see on the delivery sticker what store the items were coming from and if they were of intrest they would OPEN the box! If they felt like it was their size or what ever else they considered they would STEAL it and pretend like it never came through UPS!
What a fraud and lack of respect for peoples money!! Ever since I found that out I avoid UPS at all cost!
I dont want to state names or locations because one day they will get caught but not by me. Has anyone else had this or similar experience?
Location: Tucson, Arizona
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I was sent a package a week ago from an Arizona Bird sanctuary(items won in an auction) and the package went through the Hodgkins, Ill. UPS Center.
The box apparently was opened and gifts taken out and the box discarded. We filed a claim report and now UPS says that the items were "damaged" and the shipper failed to secure the box so UPS is nor responsible.
I have received many packages from them(the shipper) and KNOW that the box was SO secure that I have a hard time opening them when they send me packages.!! UPS has a BIG problem with THEFT from their employees!!.
I have recently had a bike shipped through Bike Flights via UPS. It was scanned in Gardena, CA and then lost (stolen).
I am also upset with Bike Flights because they didn't jump on it right away. How does a really, a big bike box gets stolen after the first scan?
What is UPS doing about this? I'll get my money back, but I won't be able to find this kind of a deal so it is not just the money.
Yes. I waited three months for an expensive Christmas gift to make it off the ship in California to be shipped to the store in Charleston, SC.
The day it arrived in SC, the store shipped it by UPS to come to me in WV. For two days, the UPS tracking said that the package would be delivered by a date and time. Then, it never arrived and when I called after the 24 hour waiting period, they said that he was "lost" at the distribution center in Charleston, SC. We all know that is a bunch of bull.
One of the UPS workers obviously stole it.
I will never allow a store to use UPS to ship anything to me. They have thieves that work for them, and their security procedures are obviously so lax that an employee can carry off something four feet long and over 35 lbs.
I think I have experienced the same or similar. This is what happened: Day 1: I was expecting a parcel on Day 1, it didn't arrive BUT the UPS tracking said that "delivery had been attempted twice, will try again tomorrow," I was at home all day and know that a UPS truck didn't come to my house, no one called or rang the bell, no other parcels were delivered, no card or notice as left.
Day 2: A parcel was delivered at about 6pm but note that the driver didn't ring the bell or knock but just left it by the door. Immediately i knew something was very wrong. I was expecting a music keyboard in a large plain wrapped box but what laid upon the floor was a small 8 inch square box. Upon examination, it had the correct senders address label on it, correct tracking number, correct address.
I thought 'OK, maybe he has sent some of the leads/power supply in a separate box!'. I opened the box carefully and inside there are some medical supplies for a local pharmacy! The address label appears, then, to have been carefully cut off from the parcel containing the music keyboard and transplanted to a random box. I get the random box.
The thief gets a keyboard. It would also appear that this was done at the UPS warehouse on Day 1. UPS phone lines are closed, so.. Day 3, bright and early, I call UPS.
they take the Tracking Number and kindly tell me that the parcel was delivered to me on Day 2. I then explained that 'a parcel' had been delivered to me and not 'the parcel' I expected. From that point on there appeared to be a complete lack of any compulsion to investigate further so much so that I could be forgiven for thinking that the telephone jockey was part of criminal element! They offered the advice that I should contact the sender and that the sender should put a claim in.
I then reminded the guy at the other end of the telephone that I have a box of urgent medical supplies and asked what should I do with them. He said that I should keep them, do not damage the box or labels and wait for UPS to contact me. Well, it's a week later now and the box is still here! Having spoken to the sender, I know that the sender would be raising a claim anyway.
The point was that I wanted to raise their attention to the fact that they quite possibly have a thief amongst their warehouse/drivers teams. 'Shock! horror!' some might say! Yes, but we don't just sit back and allow thieves too prosper knowing that the company runs its business policy on the basis that any such 'losses' are simply and uncaringly catered for by their insurance cover, do we?
Is there anywhere on their website where you can raise such issues? No. Is there a contact number to speak to anyone in authority? No!
Well, it appears that UPS are quite happy to employee thieves and that they don't care about the parcel recipients or senders! Neither do they have any though for the recipient who legally owns the goods. I purchased the musical keyboard and the item was stolen whilst in the possession of UPS. Apparently, I have no say in the matter!
I will do my utmost to dissuade anyone from using UPS unless I hear from them to the contrary. Adrian, Ramsgate, UK
Is there legitimate interest in a class action lawsuit against UPS to hold them accountable for theft and negligence? While it is unfortunate to have personal loss, the bigger issue it that there are illegal activities going on in the UPS system and they know it.
UPS is a legitimate crime ring. They do not care about the customer. These are not moral individuals. They only care about filling their big corporate pockets.
Please comment if you are legitimately interested in a class action lawsuit.
I would be willing and think that we have plenty of proof on our side to make a strong case. PLEASE COMMENT AND LET'S MAKE THIS HAPPEN!
I'm interested.
Yes, I reported that my package was NOT delivered by UPS, even though online it stated "Delivered". When I called the online store I was told package was left at reception front desk.
I explained we don't have a reception office & that the person that supposedly signed for package doesn't even exist or lives in the apartment complex. We have video surveillance and we never saw the UPS truck make a delivery to my apartment on that day & time. The next day I saw the UPS driver & told him I reported the incident to the store where I made my purchase & that we had reviewed the surveillance tape & no driver ever dropped off any packages. The store replaced my items & miraculously a few days later I got the first package I supposedly received & left at the nonexistent front desk reception desk.
I think the UPS driver stole it and after I spoke to him he got scared & returned my items. UPS needs to do better background checks before hiring some of their drivers.
I agree, my last three packages were supposed to go to post office (sure post) ups said would bring instead and just kept in processing with no delivery! never received any and was told one was opened and re packaged??
If this is all true, I had a package labeled as "arrived to facility" on the correct date, then every day for the next 10 days I would receive new emails from UPS saying the package was "out for delivery" or "delayed". I even went out to find the UPS driver in my neighborhood, where they said that they were missing many stops of packages from their routes, but my package was listed on their tracking device as supposed to be on their truck (it was not).
It has been so difficult to put in a "lost" claim from UPS, and Amazon for example only offered me a refund or free replacement after 10 days. Incredibly unorganized by UPS to be losing so many packages. Hopefully, they are not getting stolen. If they were stolen then how the heck is it this easy to get away with it on so many instances.
They need to follow along in Amazon's footsteps and take pictures of every delivery at the right address. Otherwise it's pointless.
Send the problem to the UPS FRAUD department as this is just what I did. I went through one heck of a runaround.
I was first told UPS never picked up the package, after giving all info many time to different reps... all with the same accents... all sounding like the same group of people instead of going to someone new. Then they would "call back" with a "supervisor" who wasnt even a supervisor.
I am now pushing for there to be an investigation into the UPS claims department as I feel there is fraud happening here. I was insulted by them so many times. First telling me to send pics of how it was packaged but when I say OK i have them right here they told me not to send them. My package was LOST until I Demanded them look into and tell me where the driver was that was suppose to pick it up.
Next day they found it in lost and found and told me they could now ship it to me....3 weeks later. I said great. When I got the package NO packaging was on it like it had been entirely opened up. If the packaging fell off the cover would of went with it but I got the cover that had packaging under it but no packaging.
A big hole, casters blown off looked like someone took a sledge hammer to it. If *** got in the speaker cabinet it should of put *** in the cabinet cover. No hole in that location just a bunch of smaller ones. I was email any information from UPS when I ordered.
If I didnt copy and paste the information from the website they would of told me too bad. They would not even look up the pickup number and said without it I cant prove it was picked up. I said well isnt that attached to my tracking code... oh let me see he says...
yes here it is. REALLY?!!! LIES, all LIES. MAJOR COVERUP.
UPS FRAUD ALERT! Keep copies and screenshots of everything because they will try to walk all over you. It is like a big joke to them. They will say "I am sorry to hear that" and "my appolgoies" many times but it is a JOKE.
They are laughing at us! All same asian accented people I kept getting passed to (3 of them I believe). It is like fluent ENGLISH speaking people without an accent CANT GET A JOB at UPS CLAIMS DEPARTMENT for some reason! Affirmative Action?!
We need to clean up our PUBLICLY TRADED company and get rid of the fraud within UPS claims department. It feels like a crime ring is working that department.
11.25.20 Most UPS WORKERS ARE HONEST PEOPLE. UNFORTUNATELY, SOME ARE JUST THIEVES.
THEIR MOTIVATION VARES, BUT THEY DO LIKE EXPENSIVE ITEMS, LIKE MY IPAD PRO. ONE WAY OR ANOTHER YOU AND I PAY FOR THEIR CRIME.
SO LET'S NOT TAKE IT. LET'S DEMAND UPS TO AFTER THE THIEVES EVEN DURING THE VIRUS19 TIES.
Its pretty tempting to steal when you have the claims department backing you up. First they didnt have my pickup number which is attached to the tracking number until AFTER I told him I can go home and get it.
Second they said they wanted pictures of how it was packaged on the 4th claim, but then retracted and said the claim will go through without pictures and it was declined. So then I sent pictures showing the super thick cardboard used, no reply since. I am not sure how deep this goes but if a circle of people deep within the company can do this to clients to make money they will continue until they are stopped. They would not say it was picked up until I demanded records of who would of picked it up if they where scheduled to.
Until I flipped the script and started investigating them, the claims department walked all over me. Since the computer system didn't send me an email AND no record in my UPS account of the transaction other than my claim, I think it goes much deeper than just the claims department. I emailed the fraud department to see how that goes...my guess is it is going to be the same circle of people which is why they can get away with it for so long in my opinion UPS needs an outside investigation into this ongoing problem. All my packaging was missing which tells me someone opened it up.
They never found it until I started raising questions on their business and how they handled my transaction. Next day they found it and shipped it to me without any packaging...3 weeks and a few claims re-opened later. My issue was first the website not sending me any information, then UPS not tracking or even showing anywhere they picked it up, then the claims department would not look a thing up or do anything until I demanded answers and started asking questions like I was in the middle of a court case. They told me I am good to go they will fix it then they first VOIDED my claim, then denied me 4 times after that while saying all would be taken care of on the phone and "my apologies" and "I am so sorry" well rehearsed.
I was guilty even after proved innocent of any wrong doing in my package pickup and delivery.
Now I am here to share my story to see if anyone else dealing with this same thing today. I think a class action lawsuit of some kind may be needed to get this straightened out.
How did you investigate them? What questions did you ask?
I'm going through the exact same issue with a $5000 item that I really can't afford to just get paid $100 for. They have it. I know it. What I have discovered is that because we sent it through a third party (a Postal Annex shop) that I are Persona Non Grata - neither the shipper nor the receiver, and UPS wants to deal only with the shipper.
Who is not really vested in finding my package.
I'd like to navigate the UPS quagmire and investigate them - I love that you did and they actually found your package, even if it was damaged. Can you share what steps you took, how you phrased your questions, and who you talked to?
UPS is at it again. They opened up the boxes and stole my apple watch and band. I've also had them steal batteries and shaving cream from a Boxed order.
I just had a new laptop shipping from Costco via UPS get โlostโ in transit. First it was marked lost, then it was marked damaged. Suspicious.
Today a UPS driver delivered to my door an AMD Ryzen cpu 3600. Rang the doorbell and I opened it within seconds, said thank you and could immediately tell the tape on top of the package was messed with.
Open it up and sure enough the cpu box was ripped open and the cpu missing. The thief left the cooling fan inside, and I can only think they did that because the cpu is small and easy to hide when stealing vs the rather large and bulky cooling fan.
I know there's thiefs in all delivery companies, not just UPS. Hopefully the thief gets nabbed and karma bits them in the butt.
We bought an inflatable water slide for the kids from ebay and the seller dropped off the package at UPS in California. I thought it was weird that my package had not moved in a week.
I contacted the seller and he contacted UPS. There is an "investigation" to track down the package. Which is messed up you know that the slide is going to someone that has kids and all the camps are shutdown because of the pandemic. How the *** does an employee steal a package with a tracking number.
UPS states it is missing. Now that it has been three weeks prices jacked sky high on the water slides.
I hope the UPS employee that stole my package has a lifetime of bad luck. We should start a class action law suit against UPS.
I had a carton of toilet tissue being delivered by UPS because I could not find any locally. I tracked the package thru Memphis and it arrived at Jackson, MS on May 6, 2020.
For six days nothing more was posted about my package until May 12th and then it said " Merchandise is missing. UPS will notify the sender with additional details. / All merchandise missing, empty carton was discarded. UPS will notify the sender with details of the damage." Well, 11 more days passed without any explanation from from UPS, so I decided to contact the sender on my own to see if UPS had contacted them.
The answer was no, UPS had not contacted them even though almost 2 weeks had passed since all contents of the package had disappeared while in UPS possession.
I live a city away from Jackson so the package was never delivered to my home. Needless to say I will never order anything that is delivered by UPS again.
the ups driver stole an item that was coming to my home. Waiting 10 days no shipment.
i contacted ups and they told me it was lost in shipment. I also contacted amazon and they said it had been shipped.what is this world turning to.?
UPS employee stole ammo shipment in Springfield Virginia on 4/30/20. Lots of thefts by their employees. Thanks *** Hope youโre a convicted felon who gets caught with ammo.