I just picked up the package (samsung Galaxy S6 edge) from the UPS facility, excitedly I went home to open the package. When I received the package, I noticed something was weird about it, it was taped on one end of bubble plastic bag.
Immediately I cut the bag and noticed the package was tampered with and the phone is not in the box. I then realized the UPS worker had snipped the package and taped it was to concealed the cut. The box was ripped and had dirty oil mark on it.
I called them to report about the problem and they told me to call the shipper (Tmoblie) and report the problem to them instead. What a shame that UPS cannot take the initiative to investigate the claim.
Reason of review: Problem with delivery.