They delivered a day late due to a problem with one of their trucks.

We were headed on vacation.

I called and they told us it would be late so went without it. They said I was entitled to a refund. When I returned from vacation I saw no refund was issued. I called and was told since 12 days had passed (since delivery), 15 since shipment their policy was no refund.

Unbelievable they didn't do what I paid them for so it was a waste since I needed this for our trip.

And they won't issue a refund even though I spoke to an agent at the time. Guess I'll switch shippers for my business as well.

This person wrote the review because of problem with delivery at Ups. Reviewer claimed that he or she wants Ups to read this review and look into the issue (if any).

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