UPS will not guarantee Next-Day Air Packages.
I shipped a UPS Next-Day Air package on 12-15-11. It arrived on 12-19-11.
The customer called and complained about the charges. I called UPS to get the customer a refund on freight charges.UPS told me there was a storm and they could not refund charges. So if there is a storm, Next-Day Air is not guaranteed.
I have dropped Next-Day Air from my website and I will try to talk any customers out of receiving their order Next-Day Air. Also, they will not guarantee Next-Day Air packages if their truck has accident.
Review about: Ups Delivery Service.
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You will be able to edit the text before publishing.Terms of Service
Our guarantee does not apply to shipments that are delayed due to cause beyond our control, including (but not limited to) the following:
-Disruptions in the air or ground transportation networks, such as weather phenomena and natural disasters.
-The unavailability or refusal of a person to accept delivery.
-Delays cause by the consignee.
-Acts of God
-Public authorities acting with actual or apparent authority on the premises.
-Riots, strikes, and other labor disputes.
-Civil commotion.
For further information please go to UPS.com
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