On Dec 13th a vendor mistakenly shipped a package to me with my old address. I caught it with the tracking number and both the vendor and myself tried to stop redirect or have the package held and a ups outlet.
I was finally told that they could only fix the problem after the package had been delivered to the wrong address. I called 3x's after package was delivered to a perfect stranger and was finally told they couldn't help. Aparently they were stalling untill package was delivered so they could wash thier hands of it. The party that recieved the PACKAGE called UPS to pick it up because it said perishable.
UPS told the party to "enjoy the contents" since they would not be picking it up.
My realtor finally got me the package since she had both parties numbers. In short if UPS screws up they give your package to complete strangers!!!