Billericay, Essex
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Driver turned up and told me he couldn't take my parcel when then company who I was returning the item to said I could and it was in there agreement with ups and now I've been told that I've got to to wait another day to have it collected when a manager told me that he was sending the driver back. Ups what a total joke !!!!!

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Warrensburg, Missouri, United States #1234342

UPS isn't the joke, THAT particular driver is a screw-up. Don't blame the company because of an ***.

The manager can only do so much. Hopefully the driver gets fired if he keeps up this behavior.

There is no reason whatsoever that a driver should refuse a package when an agreement is spelled out in writing between two companies. I wish you well.

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