Had a package sent overnight, they tried to deliver the package once and said he was going to return between 1-4 never showed up. Now there is an investigation that takes 6+ days.
I feel for a package that is shipped overnight there should be a SLA in place for a shorter time. This is unacceptable. I will never use this service again. The package was containing medication via the over night method.
I feel bad for people that have to use this service and are expecting their medication on time.
This can potentially harm or kill someone. Great work UPS...NOT!!!!
Product or Service Mentioned: Ups Delivery Service.