Received a call from UPS stating my delivery would arrive within two hours. No one ever showed or called.

Received another call the next day saying the delivery would arrive the following day between 1 and 5. Again, no call, no delivery. After wasting 7 hours waiting for this delivery I called to complain and was greeted with all kinds of excuses. Finally lost my temper and they parcel arrived at 7 PM.

I received an email regarding my satisfaction which I answered with the facts and received another with an apology (like they care)saying I would hear from someone about the issue by two today.

Not a word!

This company is a joke and I will never use them again. Stick with FedEx.

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