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I contacted customer service requesting 3 DAYS in advance to have a LOCAL package delivered, at a specific time. This delivery will be a 2nd attempt, as it is going to an office and hours are limited.

They said they CAN'T follow my request and can only follow what is "posted" on the door; ie office hours. Ridiculous! Don't bother with UPS.

Regardless if you call a week in advance, for a local delivery, requesting to have either 2nd or 3rd attempt to be delivered at a specific time to avoid lack of recipient. Please go elsewhere as it may be easier.

Product or Service Mentioned: Ups Delivery Service.

Monetary Loss: $20.

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Dallas, Texas, United States #585877

Only means to have a specific delivery time is for Next Day Air.

If it was sent ground, that is the lowest priority level of service.

You do not Steak for the price of a Humburger !

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