ups is unionized and that means they don't care. they will ban you for deliveries if they don't like you.
ups has a list of reasons not to deliver to your business that is 10 pages long. they're union encourages drivers not to deliver if they don't feel absolutely comfortable. the ups customer service is located in the Philippines and they have no idea where your package is. the ups union encourages it's drivers to hold your package hostage if they don't like you.
fedex is not unionized and will get you your package with out threats of returning your package to the shipper. the van nuys customer center routinely tells it's customers that they will return your package back to the shipper if you don't like their service. watch out for george in van nuys. he likes to return packages.
he says his union boss told him to do it.
just because you get an email telling you that ups will deliver a package, dosen't mean you're going to get it. it is up to the driver to deliver or not and the union will back him up.
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.
I didn't like: Disinterest in my issue.