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UPS UK customer contact services are appalling.

UPS appear to me to have deliberately setup systems to prevent customers contacting them and registering a complaint.

They appear to dictate to customers when a package will be delivered then don’t deliver on the day you check the tracing on line which says the next day they don’t come or if they come don’t leave a not to say they came this customer service is beyond belief why are companies still using UPS to distribute their packages?

UPS appear to me to have deliberately setup systems to prevent customers contacting them and registering a complaint.

Bill

Reviewer is in unhappy mood. This person stated that there is a room for improvement of service. Please immediately contact the author of this review to discuss poor customer service of ups two day delivery service and associated monetary loss in the amount of $100. Ups needs to offer any options to resolve the issue according to poster's claims.

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