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UPS UK customer contact services are appalling.

UPS appear to me to have deliberately setup systems to prevent customers contacting them and registering a complaint.

They appear to dictate to customers when a package will be delivered then don’t deliver on the day you check the tracing on line which says the next day they don’t come or if they come don’t leave a not to say they came this customer service is beyond belief why are companies still using UPS to distribute their packages?

UPS appear to me to have deliberately setup systems to prevent customers contacting them and registering a complaint.

Bill

Product or Service Mentioned: Ups Two Day Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

I didn't like: Service.

Company wrote 0 public responses to the review from Oct 05, 2016.
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