Product: Ups Two Day Delivery Service Clear all filters (25 of 25 reviews match)
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UPS in Bloomington City, Illinois - I Paid Them $17 To Rob Me

1.9
Details
Sent in my Nintendo Switch Joycons and Pro Controller for repair over a week ago, totaling $332. Nintendo confirms they never got them, UPS' tracking only shows that I created the label, yet the lady said it was delivered on 11:54am last Wednesday, which Nintendo confirms is a lie. I was robbed of $332 of my property because I trusted UPS to do their job. I am fresh out of 2 years of college, I don't have the money to replace $332 of my hard earned, yet now stolen goods. $17 and my trust for them to do their job, just for them to rob me. Clap. Clap. Clap.
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Review
#1616209 Review #1616209 is a subjective opinion of poster.
Service
Ups Two Day Delivery Service
Pros
  • Store location
Cons
  • Policy
  • Theft
  • No solution to problem
Reason of review
Problem with delivery
Loss
$349
Preferred solution
Full refund of the total cost of my items shipped, plus the price of my shipping payment
Tags
  • lied
  • liars
  • Stole From Customer
  • Theft
  • Thieves
  • Stealing
  • Lie About Delivery Attemps
  • Thieves And Liars

UPS in Bloomington, Illinois - I Paid Them $17 To Rob Me

1.6
Details
Sent in my Nintendo Switch Joycons and Pro Controller for repair over a week ago, totaling $310. Nintendo confirms they never got them, UPS' tracking only shows that I created the label, yet the lady said it was delivered on 11:54am last Wednesday, which Nintendo confirms is a lie. I was robbed of $310 of my property because I trusted UPS to do their job. I am fresh out of 2 years of college, I don't have the money to replace $310 of my hard earned, yet now stolen goods. $17 and my trust for them to do their job, just for them to rob me. Clap. Clap. Clap.
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Review
#1616204 Review #1616204 is a subjective opinion of poster.
Service
Ups Two Day Delivery Service
UPS says, "well it should have been delivered yesterday" duh, you think. "I don't know where it is, sir. We're going to have to locate it, you should have it by Tuesday." Last spring they sent a desk my son ordered to the wrong city. Got it a week later, box was...
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Review
#1316134 Review #1316134 is a subjective opinion of poster.
Service
Ups Two Day Delivery Service
Reason of review
Problem with delivery
1.3
Details
I hand-delivered a UPS Letter for 2nd Day delivery to a UPS center (not a 3rd party affiliate). It was never delivered, and the status on the tracking number was somewhat confusing. After more than a week, I called UPS, spent almost an hour on the phone, was...
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Review
#1297521 Review #1297521 is a subjective opinion of poster.
Service
Ups Two Day Delivery Service
Pros
  • Convenient location
Cons
  • No help
  • Failure to deliver
  • Excessive time on hold
Reason of review
Poor customer service
Preferred solution
Full refund
Had an extremely expensive package stolen due to negligence of UPS driver ($600.00 worth of stuff). Driver signed off and dropped package off for me in a PUBLIC and claimed that he was doing me a favor. Next day, he finally makes an effort, calls, and knocks on the...
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Review
#1284882 Review #1284882 is a subjective opinion of poster.
Service
Ups Two Day Delivery Service
Reason of review
Order processing issue
1.0
Details
I paid for two day shipping on December 16 through a UPS store so that Christmas packages could be delivered timely to my family in Georgia. As I monitored their website, I could see that there was an issue. I called and spoke with someone who assured me the package...
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Review
#1161383 Review #1161383 is a subjective opinion of poster.
Service
Ups Two Day Delivery Service
Pros
  • Big brown used to be a good company
  • When package is delivered on time
Cons
  • Ups customer service
  • Anything about my experience
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Deliver product or service ordered

UPS - Use fed ex

1.0
Details
I ordered my gift 7 days ago with 2 day delivery so far it still has not arrived what a joke
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Review
#1155987 Review #1155987 is a subjective opinion of poster.
Service
Ups Two Day Delivery Service
Reason of review
Problem with delivery

UPS in Baton Rouge, Louisiana - 2 day shipping has now turned to a week.

1.0
Details
I think UPS should go out of business. This isnt my first shipment that was severly late with them. It is a horrible company that shouldn't be allowed to stay in business any longer.The *** post office is better than these ***. They never deliver on time and when you call you have to wait an hour on the phone just to speak to a losey costumer care agent. Pathetic and i will drive across states myself before ever accepting a packege from this sorry and completely worthless company again or allow them to make any money off of me again. Im *** pissed and really wish i had the money and resources to shut em down. So santa if you read this. You know what i want for christmas good sir.
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Review
#1144290 Review #1144290 is a subjective opinion of poster.
Service
Ups Two Day Delivery Service
Reason of review
Poor customer service

UPS in Lakewood Township, New Jersey - Lost shipment

1.5
Details
A shipment was sent from NJ to Florida. It was lost and by their own omission it went to their lost warehouse in Georgia which is in such a mess no one can find anything anyway. They kept billing us for the shipment and they kept asking for documentation which we provided. They kept asking for the shipment number which we did have. But they had to give us a new tracking number because they lost our package!!!! Since the person who shipped it from NJ to Florida couldn't find her order for the shipment they offered us $100 (worth over $700) but that was partly our fault because the person who shipped for us should have kept the ticket. However since then we have had to deal with rude people and as of today they don't want to pay us anything and to add insult to injury they want us to pay for the shipping for the package they lost! I will never deal with them again.
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Review
#1125109 Review #1125109 is a subjective opinion of poster.
Service
Ups Two Day Delivery Service
Cons
  • Lost package
  • Inaccurate tracking
  • Refund procedures
Reason of review
Poor customer service
Loss
$700
Preferred solution
Full refund

Contact UPS Customer Service

Mailing Address:
UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta, Georgia 30328
United States
Phone:
(800) 742-5877
All UPS Contacts

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UPS - Do not use this company

1.5
Details
Dear UPS, you wouldn't have a really bad rating/reviews if you would do your job properly, but you don't and you charge for it. Not happy, will never use this company again and I make it sure all my friends know about it. Paid for a service a lot of money what they didn't completes. The customer service not very helpful either, they say different thing while I called them, the parcel didn't get delivered, only 27 days later , not because of me, because of poor service. I should have checked the review before, now I know, very very disappointed. Do not use this company, they lie. Do your job properly!
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1 comment
Anonymous
#1335412

If it took 27 days to get your package, it's likely an issue with the shipper and not UPS. I mean, it takes time for them to customize a sex doll based on your specifications.

Review
#1054701 Review #1054701 is a subjective opinion of poster.
Service
Ups Two Day Delivery Service
Reason of review
Poor customer service
Preferred solution
Price reduction