Manufacturer: Ups Category: Delivery Services Clear all filters (9 of 9 reviews match)
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I checked my Tracking and saw that "I wasn't available to sign it". This company needs to be shutdown. I paid for a 2 day shipping and it went down the drain. Customer service told me to log in to my UPS my choice and schedule a drop off to an access point so I can pick it up today but the date approximate delivery will be longer. This company can't be trusted anymore and they need to close, this is my 4th issue that no one shows up to hand me...
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Ups
#982623
The recipient was indeed home during delivery and the driver never left a shipment notice. The packaged was then scheduled for re-delivery on 12/27/16 and once again the package was not delivered, this time with no reason. It is now scheduled to be re-delivered on 12/28/16! I spoke with a UPS representative on 12/27/16 and was told "it's on the truck and will definitely be delivered today" which was a lie. I do a lot of shopping online and will...
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1.8
Ups
I liked
  • That this was the first negative experience i have had with ups
I didn't like
  • Phone contact
  • Unable to speak with a representative in the united states
#980887
My Husband and I paid for 2 day shipping for a package that was promised to be here by 8pm Wednesday...The driver refused to leave the package at the door, even after us leaving a note stating that it was ok. They also did not bother to leave the package with the rental office. So now the package that I paid for 2 day shipping for, can not be picked up until tomorrow morning: WE ARE LEAVING TO GO OUT OF TOWN @ 5am! I AM FURIOUS! they should not...
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Ups
#977438

Ups Two Day Delivery Service Review

#990971
I got two day shipping that was supposed to arrive yesterday but never came. I called to ask when it was supposed to come and was told I have to wait three more days until Monday. I was told I can't come pick it up. Why did I get two day shipping if I am going to end up waiting 5 days.
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Ups Two Day Delivery Service Review

#836077
1.0
Worst than everything I did two day shipping ups rescheduled everyday I don't know how many more long I have to wait
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What happened to UPS? I paid for 2nd day, and a week later the package didn't arrive. When I called the sender, they gave me the tracking number. The sender sent it out right away, it was billed for second day, but it took a week to get to the delivery truck. And... It wasn't delivered! The driver brought it to a UPS store that's only open to 5:00. If I wanted to drive all over town to get my items, I would bought them locally. If that's not...
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Ups
#972369
I called om 10/18 (Because I had to work and could not call them earlier) to transfer the package to another access point or UPS store because the current one has the same business hours as my work hours and there is no way for me to collect eh package from them (and it is literally across the street from my home, but I work far and before work they are not open yet). So the lady told me that since it did not require signature (why the ***...
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UPS UK customer contact services are appalling. UPS appear to me to have deliberately setup systems to prevent customers contacting them and registering a complaint. They appear to dictate to customers when a package will be delivered then don’t deliver on the day you check the tracing on line which says the next day they don’t come or if they come don’t leave a not to say they came this customer service is beyond belief why are companies still...
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1.8
I didn't like
  • Service
#931283
I order a lot from amazon, and i dreads seeing ups as the shipper. NOT one item has arrived on time, I have amazon prime 2 day shipping, ordered myself a garmin watch, with my 2 day shipping. Tracking number updated daily until April 12, 2016 it showed; Dieppe, NB, Canada 04/12/2016 04:45 Departure Scan Then St. John's, NL, Canada 04/12/2016 06:20 Arrival Scan. Now Dieppe to St johns is a 8hours drive AND a 3 hour ferry ride so its impossible...
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1.0
Ups
I liked
  • Awful
#830232