Had a package that was not delivered .Told that shipper had to make claim .
UPS came to my house , agent rude and accusatory . Had to sign form stating we never received package. Will go out of my way to use another company. That company is to big to care about customers, I have never been treated so poorly.
I think the package was worth $20.00 , yes that's right $20.00. We are now blacklisted by UPS , if we are not home they will not leave a package. We never called when paper goods were left at the door and became wet in the rain, maybe we should have.
If a shipper can't or will not use another service they will not get our order.First time I have ever posted a Complaint.