I paid for insurance to cover possible damages and losses for a shipment. After numerous phone calls and emails the claim for loss on a package that was broken open and parts were missing was determined to be my fault.
Some agent who I would bet has never even put a piece of tape on a box much less had to package something so people who could tear up a anvil with a rubber hammer couldn't damage made this determination. Never mind that the package took a much longer route than it should have. This is not the first time I have had such a response from UPS.
This is their typical response. I certainly would like to see someone start a class action suit to stop such practices.
Monetary Loss: $500.