I have to say you are a horrible company at what you just did to my church.
We used UPS to ship our goods coming for Easter to a house – and the person got sick and so was gone for a few days – and in faster time than Jesus was resurrected, in less than 3 days, they returned the goods back to sender and now my church will be without books and bibles for Easter. Shame on them.
We called on the third day but they were already gone.. The congregation has been informed and we are all very upset.