Not resolved
1 comment

Driver change the delivery status on a package declaring incorrectly that recipient was not present at time of delivery, when in essence no attempt of delivery was made.Phone calls to customer service were useless.

promises of call back to give a new ETA time for delivery never took place. Total inconvenience to customers with total disregard to customers valuable time. Given the run around when calling customer service, was put on hold indefinitely several times in the row. Customer service supervisors are as useless.

UPS claim that they do not have contact with their drivers.UPS blocks people waiting for a delivery an entire 12 Hours.

This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Ups. The most disappointing about ups delivery service from Ups was incompetent delivery driver, poor customer service and delivery Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Ups.

Check out the best and the worst companies in Shipping category for more informed decision or compare Ups to other companies on our site.

Had an Experience with Ups?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Grants Pass, Oregon, United States #965862

Totally agreed with this, got my notice just now saying that an attempt was made when no attempt was never made, i was at home the entire time. Will never use any services from UPS ever again.

You May Also Like