A 2nd air UPS delivery was scheduled for Friday so I rescheduled all my meetings for that day.A mechanical error happened at 4am that day and they rescheduled.
Mind you the city the mechanical error occurred in was less than 100 miles away. But instead of delivering a few hours later, or the very least, the next day, the supervisor just told me it might arrive, at best, three days following that mechanical error. She added UPS is not liable for any compensation of any kind for delay.
Best part is she has never even confirmed a Monday delivery either.Need to keep rescheduling all my meetings or perhaps quit my job to keep 'Waiting for Godot'.
Review about: Ups Next Day Air Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.