Once again UPS has screwed up an order of mine, on friday the driver "claimed" that he rang my bell at 3:55 in the afternoon, my mom was home, no sound came from my bell, my bell works perfectly, i've tested it 4x times since this happened with UPS. Even if the driver rang the bell and my mother didn't hear it (tho that didn't happen) the UPS driver didn't leave a first attempt delivery notice, which would make monday the second attempt. I have to be out of the house on monday or most of the day, my mom has doctors appointments and shopping to do, we cannot lock ourselves in our apartment to wait for some incompetent driver to decide if his $38.00 an hour job is worthy of humping 4 boxes into my building. I have attempted to have this package rerouted to my office on monday but am told by 1800 PICK UPS that that can't happen til tuesday, that's not acceptable to me, i'm paying for a service which i clearly am not receiving, this has been happining for the past 10 years with UPS. On Saturday (today) i should be breaking open 4 boxes to prepare them for mail order. Well that's not happening.
Check into USPO rates, since i don't do orders regularly with you whether i get an order in 2/3 days or 5 from the post office it's not a big thing if it's late, i've found the USPO is more reliable than it's given credit for, UPS is good for one thing, giving attitude, nothing less. Calling 1800 PICK UPS or even the Atlanta home office gets NO RESULTS, all they do is have someone contact the supervisor in NYC who in turn contacts the manager of the center who if he decides to call me and give me attitude. Here is the tracking number to see the misadventures of my box.
If it doesn't show up in my office space on monday and gets sent to my home address it'll get refused and get sent back to San Francisco. UPS needs to take this matter seriously but that's highly unlikey.
Product or Service Mentioned: Ups Delivery Service.
Monetary Loss: $2500.