I am so pissed with UPS right now that I just need to write this complaint!
Today I found the 2nd UPS sticker on my door announcing that again nobody was home at 10:55am to sign for the package and that a last attempt will be made tomorrow at the same time! In this case I suppose that if I don't want the package to be returned to the sender I should probably take a day off and wait for the delivery...
When I called to leave instructions for the package to be delivered after 5pm, I was told that the drivers are not available at that time (even though the sticker that was left behind has a time category "after 5:00")and that my options are either to reschedule the delivery for the moderate fee of $4.00 or I could pick it up myself. Not to mention that the package is not at the nearest UPS Store.
I have not experienced this lack of flexibility and poor customer service with any other shipping company and I hope I will not need to engage UPS ever again!