UPS handling of packages is abhorrent, even when labeled FRAGILE and packaged properly. The worst of it is they just don't care.
Their claim system sucks also, they expect you to wait around all day 9 am to 7 pm for them to show up and inspect damages which will not be covered anyway.
There is no excuse for this type of apathy and sorryness. I packaged my item in such a way that I cannot imagine that it was still broken it must have been run over by a truck or dropped from the plane, unbelievable!
UPS is the worst and I will never use them again and I plan on letting them know it.