UPS has consistently delivered packages to wrong address. This has happened 3 times within the last week. In addition to this once we finally get our package from our neighbor due to it being sent to the wrong address, the package is badly damaged.
Lastly, when we tried to reach UPS to file a complaint the Customer Service Representative insisted that we have to have a Tracking Number in order to file a complaint. After giving him the tracking number I continued to explain to him the incompetency of the delivery driver and although I did so in a professional polite manner, the representative hung up on me!
Product or Service Mentioned: Ups Delivery Service.