Not resolved

I have some very important documents that was supposes to be delivered by 12/12/2017 between 4-8pm. I called and I was told my package would be delivered 12/13/2017.

I ased to speak with the supervisor because I paid $25.00 to have my package delivered today, the agent said they can give me a refund I told him I do not need a refund I need my delivery. Now I am on hold and I have to have docs submitted by 12 am.

Review about: Ups Delivery Service.

Reason of review: Problem with delivery.

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