I have had a box at the same UPS store for more than 10 years - it was Mailboxes Etc back then and they provided service. I called yesterday and asked if there was anything in my box from a specific company. The import who now runs the place said there was too much mail for him to check - so I drove the 40 miles to check and there were 14 items in the box. Their hours have gone from 7am to 9pm to 9am to 6pm. They've gone from 7 days a week to five and a half. The rates have increased by $45 a year and when you pay for a year you no longer get a free month. Talk about a down hill fall.
No service, no hours and increased - lazy, in the US to get rich with out doing anything.
Oh, I'm looking for a new mailbox service if anyone knows one.