My son and family have a PMB box in this UPS store. For 3 years, my grandchildren NEVER get their cards I send to them.
Gift cards, checks, once cash, never received. Sent my granddaughter a birthday card last month she never got it, so sent another one certified mail receipt requested. She never got it. It was tracked to that ups store.
Signed by a Kelly Fuller. So I went to the store and Kelly Fuller waited on me. She said she remembers signing for it, but didn't know what happened to the card.
My grandkids think I forget them. This shouldn't happen.
This person wrote the review because of problem with delivery at UPS and attached a photo. Reviewer claimed that he or she wants UPS to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.