Recently I shipped a box of gifts to a family member. When the shipment arrived, one electronics item was missing from the box.
I reported it to UPS and their "investigation" reported that the box I shipped was not "regulation" and could have been damaged. My insurance claim is void. I have used all the major shippers a thousand times and never had someone steal out of the box. Shame on the person who could do such a thing.
Worse yet that UPS could refuse to acknowledge the theft and try to blame it on the box.
Shame on you.
Monetary Loss: $129.