I don't know whether to be furious with UPS or Staples-both holding up compensating for 5 claims-Staples lost paperwork and customer svc. agent at Staples delayed claims; UPS beat the *** out of at least 5 boxes, and tried to tell Staples that some boxes were undeliverable because the wrong address was listed for shipping.
Shipping address was verified by both me and the place of delivery. UPS delivery people are liars. First claim was submitted December 15; STILL no compensation.
Staples passes the buck and customer svc people don't follow through. UPS Staples NEVER again