Product: Ups Standard Delivery Service Clear all filters (0 of 22 reviews match)
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They are horrible never going to use UPS again. I have never been so stressed out using a delivery service took a day off of work just wait for this package and still nothing. Would never recommend this company to anyone. They do not care about their customers needs...
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1.0
Product
Ups Standard Delivery Service
#1221785
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UPS - They handled my shipment with negligence and took no responsibility
UPS - They handled my shipment with negligence and took no responsibility
I shipped a package from a UPS store and when the package arrived at its destination, the box was dissolved and was falling apart. It looked as though some UPS employee placed it in a snow bank and just let it sit for a long time... The package was in its original box...
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1.9
Product
Ups Standard Delivery Service
I didn't like
  • Lack in responsibility
#1189504
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Access point service that UPS offers for packages is a terrible idea and bad customer service. My Christmas gifts were delayed because of this. They left a note for me that I had to go pick them at the access point because I was not home when they came. They only came...
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Anonymous
Anonymous

You know when your daughter's birthday is, why wait until the last minute to order her gift?????

2.0
Product
Ups Standard Delivery Service
I didn't like
  • Inconvenient and deceitful statement status
  • Upsmailinnovation dont communicate to seller or buyer
#1173728
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The customer care rep said we have nothing to do with it because we returned the package??? really UPS is being paid to deliver packages and it does not take long to see that they have the worst reviews on the internet and all the companies are looking for alternative...
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1.0
Product
Ups Standard Delivery Service
I didn't like
  • Paid to deliver and do not
  • In ability to communicate effectively
#1112607
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UPS Singapore are the worse courier company to deal with. I will make sure I never used this company again. Their customer services are even worse to deal with. I spoke to this lady name Anh Pham who was suppose to be the supervisor. I found her to be very aggressive...
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1.0
Product
Ups Standard Delivery Service
I didn't like
  • Delivering
  • No accountability
  • Dealing with issues
#1069137
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I am about to pick up my package a month late due to the poor communication, lack of customer service, and dated infrastructure of UPS. Throughout this ordeal I have had to hound UPS to receive updates on my lost package, I have been hung up on and lied to by their...
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Anonymous
Anonymous

i doubt dhl has extremely diff del practices

1.5
Product
Ups Standard Delivery Service
I didn't like
  • Poor delivery practices
  • Being hung up on
  • Lack of customer support
#1058853
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UPS repeatedly says they tried to make a delivery & no one was at home, or some such similar thing when I was sitting in my apartment waiting for them to ring the bell, which the driver did not do. To add insult to injury, instead of offering to redeliver to my...
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Product
Ups Standard Delivery Service
#1055406
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Ups Standard Delivery Service Review

I'm mostly writing this review to inform everyone that uses UPS to not be surprised if your package isn't delivered until 9 pm. This is the 3rd time I've used UPS to ship items to me, and this is the 3rd time they were "out to deliver" (according to their tracking tool) for over 10 hours. And the package still isn't here. Just a heads up, don't trust their *** tracking tool. Or their call center.
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
Product
Ups Standard Delivery Service
#1014484
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I have a package which has been at the Union Gap UPS facility since Friday 01/20/2017 at 7:15 A.M. They have not delivered it in over a week. They wrote this on UPS.com on the 24th "An emergency situation or severe weather condition has delayed delivery. / We've...
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1.8
Product
Ups Standard Delivery Service
I didn't like
  • Poor delivery and worst customer service ever
  • Poor
#998411
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Ups Standard Delivery Service Review

I ordered a package on the 20th and it was supposed to deliver today but they left my package in another state. Why cant I get my package the day it was supposed to be delivered.
Product
Ups Standard Delivery Service
#998400
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