Product: Ups Standard Delivery Service Clear all filters (17 of 17 reviews match)
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The customer care rep said we have nothing to do with it because we returned the package??? really UPS is being paid to deliver packages and it does not take long to see that they have the worst reviews on the internet and all the companies are looking for alternative...
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1.0
Ups
Product
Ups Standard Delivery Service
I didn't like
  • In ability to communicate effectively
  • Paid to deliver and do not
#1112607
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UPS Singapore are the worse courier company to deal with. I will make sure I never used this company again. Their customer services are even worse to deal with. I spoke to this lady name Anh Pham who was suppose to be the supervisor. I found her to be very aggressive...
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1.0
Ups
Product
Ups Standard Delivery Service
I didn't like
  • Dealing with issues
  • No accountability
  • In ability to communicate effectively
#1069137
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I am about to pick up my package a month late due to the poor communication, lack of customer service, and dated infrastructure of UPS. Throughout this ordeal I have had to hound UPS to receive updates on my lost package, I have been hung up on and lied to by their...
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Anonymous
Anonymous

i doubt dhl has extremely diff del practices

1.4
Ups
Product
Ups Standard Delivery Service
I didn't like
  • Being hung up on
  • Lack of customer support
  • Way in which i have been dealt with
#1058853
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Ups Standard Delivery Service Review

#998400
I ordered a package on the 20th and it was supposed to deliver today but they left my package in another state. Why cant I get my package the day it was supposed to be delivered.
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Ups Standard Delivery Service Review

#978938
1.2
Details
I wil never use UPS ever again, they are the worst company to ever use to ship your packages. The drivers lied about 3 delivery attempts and did not leave a yellow note not once. My mom was at home all 3 days and even waited outside.!Also the agents are very rude and don't care about you or your service with them. They have definitely lost me a a customer
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Ups Standard Delivery Service Review

#889331
5.0
Details
I'm wondering why two packages approximately the same size 2 pounds 6 pounds are leaving from Tennessee to California one comes here direct the other one heads north and takes a 2000 mile detour how can this happen?why were they not sent together ?when I asked one of your representatives for an explanation believe me it was extremely *** poor!
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Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
UPS repeatedly says they tried to make a delivery & no one was at home, or some such similar thing when I was sitting in my apartment waiting for them to ring the bell, which the driver did not do. To add insult to injury, instead of offering to redeliver to my...
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Ups
Product
Ups Standard Delivery Service
#1055406
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I have a package which has been at the Union Gap UPS facility since Friday 01/20/2017 at 7:15 A.M. They have not delivered it in over a week. They wrote this on UPS.com on the 24th "An emergency situation or severe weather condition has delayed delivery. / We've...
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1.7
Ups
Product
Ups Standard Delivery Service
I didn't like
  • Poor
  • Poor delivery and worst customer service ever
#998411
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After unwrapping the first speaker I noticed the binding post broken and had to return the speakers. First, she was carrying two boxes, the speaker box was heavy by itself, she should have used a dolly if they were heavy but she didn't. I don't know why UPS doesn't...
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Ups
Product
Ups Standard Delivery Service
#993752
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After many calls and chats with UPS, the last conversation I had was with a supervisor who lied right to me not once but TWICE! At this point I have NO CLUE where my shipment is. It shows arriving in Edmonton and now is sitting at an "IN TRANSIT" state. In transit to...
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1.5
Ups
Product
Ups Standard Delivery Service
I didn't like
  • Fake tracking scans
  • Poor customer service
#984372
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When I call UPS all I get is an "I'm sorry". My last package was promised for Dec. 29th as a bday gift and was tracked as being delivered to my front door, which again it was not. When I called UPS, they said it would take 8 days to start an investigation and that I...
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Ups
Product
Ups Standard Delivery Service
#982691
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To deliver the packages to the shipping port from our home we were compelled to use UPS because our shipping company had arranged them. Two of the packages seem to be moving to the port while one seems to be stagnant at Phoenix, Arizona for one week. We repeatedly...
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1.0
Ups
Product
Ups Standard Delivery Service
I didn't like
  • Thoroughly unprofessional
#982191
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I had a package sent that arrived on Thursday to a branch depot to be set out for delivery on Friday, it was never put on the truck!I am guessing the truck was to full to get it on for delivery the next day. Now have received word that I will not get the present I...
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Ups
Product
Ups Standard Delivery Service
#979285
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