Manufacturer: Ups Category: Delivery Services Clear all filters (9 of 9 reviews match)
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After many calls and chats with UPS, the last conversation I had was with a supervisor who lied right to me not once but TWICE! At this point I have NO CLUE where my shipment is. It shows arriving in Edmonton and now is sitting at an "IN TRANSIT" state. In transit to WHERE??? Nobody at UPS can tell me where it is. One day I am told you will have it delivered today, the next minute I am told it is sitting on a 50ft trailer?? What do I do?? AVOID...
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1.5
Ups
I didn't like
  • Fake tracking scans
  • Customer service
#984372
When I call UPS all I get is an "I'm sorry". My last package was promised for Dec. 29th as a bday gift and was tracked as being delivered to my front door, which again it was not. When I called UPS, they said it would take 8 days to start an investigation and that I would not be contacted until Jan 3 to begin this process. Too late! I also was responsible to call the shipper to get my $30 back for the delivery not making it on time. Done with...
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Ups
#982691
To deliver the packages to the shipping port from our home we were compelled to use UPS because our shipping company had arranged them. Two of the packages seem to be moving to the port while one seems to be stagnant at Phoenix, Arizona for one week. We repeatedly called the customer service but we were told not to worry. Only when we insisted that something needs to be done, an investigation was started. I am praying we would find that package.
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1.0
Ups
I didn't like
  • Thoroughly unprofessional
#982191

Ups Standard Delivery Service Review

#978938
1.2
I wil never use UPS ever again, they are the worst company to ever use to ship your packages. The drivers lied about 3 delivery attempts and did not leave a yellow note not once. My mom was at home all 3 days and even waited outside.!Also the agents are very rude and don't care about you or your service with them. They have definitely lost me a a customer
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Ups Standard Delivery Service Review

#889331
5.0
I'm wondering why two packages approximately the same size 2 pounds 6 pounds are leaving from Tennessee to California one comes here direct the other one heads north and takes a 2000 mile detour how can this happen?why were they not sent together ?when I asked one of your representatives for an explanation believe me it was extremely *** poor!
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I had a package sent that arrived on Thursday to a branch depot to be set out for delivery on Friday, it was never put on the truck!I am guessing the truck was to full to get it on for delivery the next day. Now have received word that I will not get the present I ordered until Tuesday, 2 days late. It was ordered in enough time to get the delivery to my house. If there had been notification that they were not going to be able to deliver, I...
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Ups
#979285
I ordered a package and it said it was delivered to front desk but it was not and the person that signed does not work here. It was delivered to wrong place or not at all and I am still waiting on a call back about it. UPS needs to close. They can not deliver packages on time or to the right address or just doesn't feel like driving to the address. .
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Anonymous

Anonymous Ups is worst shipping i ever used .they lost my parcel and updates fake tracking ..............will never ever use ups worst shipping i i i i i i i i i i i i i i i i i i i i i...

Ups
#977408

I paid a lot of money ($275) for a package (Lonovo laptop $240) to be safely and easily delivered to my mother (67yrs old) in Ukraine, after one week the UPS in Ukraine received the package called her and told her you have to pay $6 otherwise we will not deliver the package (she lives 15 minutes bus ride from the UPS store) They kept the package in hostage until she paid the $6 dollars and then they told her to pay taxes (I understand people...
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Anonymous

Anonymous $6? Really?
Also, this is a UPS complaint not UPS Store.

1.5
I liked
  • Ukraine ups is mafia
I didn't like
  • Ukrainian ups is acting like mafia
#947693
Received a tracking number and was informed that the seller had paid for UPS standard. Move forward to today when the camera was due to arrive. I have been waiting all day and UPS' rubbish app has been saying its in transit and on time. Scheduled delivery today by the end of today. According to their website by the end of today is 7pm. It's now 7.40pm and still no parcel. No sign of the camera actually being out for delivery and when you phone...
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